Workforce Humanity

Workforce Humanity gives entry-level humanitarian workers the opportunity to gain international field experience through an internship with an NGO.

Position: Program Officer (#B1308-PO)
Location: Lagos, Nigeria

The Role:

The incumbent will identify, define, and develop funding sources to support existing and planned program activities as well as coordinate the development, writing, and submission of grant proposals to third-party entities. The position is also responsible for collecting, analyzing and reporting data on the performance of program activities that are funded by third-party public and private sources. Primary responsibilities include preparation of proposals and grant applications, this includes researching, identifying, developing and responding to public and private grant opportunities.

Donor Management
• Developing a fundraising strategy for the organization
• Conducting mapping of institutional donors and foundations (EU, UN, USAID, AusAid etc), highlighting common priorities
• Undertaking capacity building in the team
• Ensuring the Program Management Cycle is implemented in program activities
• Investigating and spearheading new avenues for individual support and/or donations
• Generating proposals and supporting documents in response to solicitations
• Developing a donor management tool where reports and history of donors can be easily tracked
• Writing reports according to established schedule and donor requirements
• Facilitate grants 'kick off' meetings

Communications
• Developing communication material (newsletters, annual reports, etc.) for distribution to donors and other stakeholders
• Creating and editing website content
• Developing the annual strategy with the Country Director and staff
• Representing the NGO with external partners
• Creating and maintaining monitoring and evaluation plans for projects and programs

Competencies required:
- Analytical – synthesizes complex or diverse information, collects and researches data, uses intuition and experience to complete tasks, designs work flows and procedures
- Design – Generates creative solutions, translates concepts and information into images, demonstrates attention to detail
- Problem solving – identifies and resolves problems in a timely manner, gathers and analyzes information skillfully, develops alternative solutions, works well in group problem solving situations
- Technical Skills – Assess own strengths and weaknesses, pursues training and development opportunities, strives to continuously build knowledge and skills, shares expertise with others
- Teamwork – balances team and individual responsibilities, exhibits objectivity and openness to others' views

Qualifications and skills required:
- Masters degree in related discipline with a desire to work in the humanitarian sector
- Excellent written and verbal communication skills
- Organized with the ability to implement systems and follow-up progress
- Able to work effectively under pressure
- Independent and demonstrates sound judgment
- Able to produce quality work under tight deadlines
- Proficiency in research, as well as interpreting and analyzing data
- Able to work collaboratively to achieve stated goals
- Computer skills (Microsoft Word, PowerPoint and Excel)

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Position: Guesthouse Manager (#B1309-GM)
Location: Kampong Speu, Cambodia

The Role:

The main responsibility is to supervise support staff (Cleaners, Cook, Housekeeper, Security) and direct their daily duties, as well as lodging inventory and ensuring cleanliness. Additional duties include maintaining records of incoming and outgoing guests, maintenance work, and attending to guests' personal requests.

Management
•Take guest reservations correctly and courteously
•Greet guests promptly and courteously (check-in, check-out, personal information, rooms, luggage, security)
•Ensure the cleanliness and order (exterior, lobby, rooms)
•Monitor the need for maintenance, repairs or refurbishing, ensuring that the necessary work is carried out
•Monitor maximum room occupancy within agreed overbooking policy
•Verify and update billing as required, including monitoring and filing prior-approval limits, confirmations, and purchase orders
•Perform basic financial management, including updating balance sheets
•Appraise the performance of staff, identifying and addressing areas for development and training
•Ensure accurate and timely submission of all reports and administrative work
•Prepare and submit annual budgetary information and updates as required
•Monitor trends within the industry and make suggestions how these could be implemented

Media and Communications
•Write, review, edit, design, and send e-Bulletins (three per week) with information and articles collected from staff and network members
•Proactively create and maintain social media profiles (Facebook, LinkedIn, Twitter, etc.) and the website
•Prepare, edit, and proofread publications and newsletters and other communications
•Maintain and update internal network communications through network directories (online and offline)
•Monitor media landscape and news stories relevant to the organization and inform management and program staff, including background material

Qualification and skills required:
•Experience in planning, reporting, and supervising staff would be an asset
•Demonstrated ability to promote effective relations with customers
•Strong team building and interpersonal skills
•Capacity to work both as a leader and within a multi-disciplinary team and independently
•Ability to work responsibly with minimal supervision

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Position: IT and Graphic Design Officer (#B1309-IT)
Location: Kratié, Cambodia

The Role:

A social ecotourism operator working to provide unforgettable learning experiences for tourist and promote local well being is looking for Information and Communication Technical support.

•Maintain and develop the organization's websites, databases, and social media channels
•Assist in the development of professional reporting, presentation, policy, and other administrative templates
•Advise on IT management structure, file security, and other ICT concerns
•Design and help distribute print materials, including leaflets and the annual report
•Assist in the development of the online promotional strategy including writing and edit website content to meet target audiences and prospective customers

Qualifications and skills required:
•Degree in Information Technology or similar qualifications
•Substantial experience in graphic design, database development, and website design
•Experience in print, web, and social media
•Proficiency in Adobe CS: In Design, Photoshop, or other related design programs
•Knowledge of Wordpress and other website/content management, SEO, Google Analytics and AdWords would be a strong asset
•High level of knowledge using MicroSoft Word and Excel
•Demonstrated strong interpersonal skills
•Excellent written and oral communication skills
•Flexible, self-motivated, and well organized
•Native English speaker or near-native level of fluency

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Position: Communications Officer (#B1310-CO)
Location: Cambodia